dc.contributor.advisor | Ortiz Campi, Juan Oswaldo | |
dc.contributor.author | Lamilla Cepeda, María Virginia | |
dc.date.accessioned | 2025-04-30T16:35:34Z | |
dc.date.available | 2025-04-30T16:35:34Z | |
dc.date.issued | 2024 | |
dc.identifier.uri | http://dspace.utb.edu.ec/handle/49000/18119 | |
dc.description | This case study includes document management and the security of confidential data in the First Notary of the Babahoyo Canton during the period 2023. In which deficiencies that draw attention were identified in terms of administrative processes, among which are the dependence on manual systems, the lack of firm security protocols and the lack of staff training. These limitations generate problems such as the loss of documents, delays in procedures, and risks associated with the privacy of the information. Through a descriptive and deductive methodological approach, data was collected through surveys and interviews with users and notary staff, revealing the pressing need to update document management systems, strengthen data protection, and develop continuous training programs. The recommendations include the implementation of advanced technologies, security measures aligned with legal regulations, and strategies to improve customer satisfaction, with the aim of optimizing the quality of service and strengthening trust in the notary. | es_ES |
dc.description | This case study includes document management and the security of confidential data in the First Notary of the Babahoyo Canton during the period 2023. In which deficiencies that draw attention were identified in terms of administrative processes, among which are the dependence on manual systems, the lack of firm security protocols and the lack of staff training. These limitations generate problems such as the loss of documents, delays in procedures, and risks associated with the privacy of the information. Through a descriptive and deductive methodological approach, data was collected through surveys and interviews with users and notary staff, revealing the pressing need to update document management systems, strengthen data protection, and develop continuous training programs. The recommendations include the implementation of advanced technologies, security measures aligned with legal regulations, and strategies to improve customer satisfaction, with the aim of optimizing the quality of service and strengthening trust in the notary. | es_ES |
dc.description.abstract | El presente estudio de caso comprende la gestión documental y la seguridad de los datos confidenciales en la Notaría Primera del Cantón Babahoyo durante el periodo 2023. En cual se identificaron deficiencias que llaman la atención en cuanto a los procesos administrativos, entre estás se encuentran la dependencia de sistemas manuales, la falta de protocolos de seguridad firmes y la falta de capacitación del personal. Estas limitaciones generan problemas como la pérdida de documentos, demoras en los trámites, y riesgos asociados a la privacidad de la información. A través de un enfoque metodológico descriptivo y deductivo, se recopilaron datos mediante encuestas y entrevistas a los usuarios y el personal de la notaría, revelando la necesidad apremiante de actualizar los sistemas de gestión documental, reforzar la protección de datos, y desarrollar programas de formación continua. Las recomendaciones incluyen la implementación de tecnologías avanzadas, medidas de seguridad alineadas con normativas legales, y estrategias para mejorar la satisfacción del cliente, con el objetivo de optimizar la calidad del servicio y fortalecer la confianza en la notaría. | es_ES |
dc.format.extent | 50 p. | es_ES |
dc.language.iso | es | es_ES |
dc.publisher | Babahoyo: UTB-FAFI. 2025 | es_ES |
dc.rights | Attribution-NonCommercial-NoDerivs 3.0 United States | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/us/ | * |
dc.subject | Gestión documental | es_ES |
dc.subject | Seguridad de datos | es_ES |
dc.subject | Protección de información | es_ES |
dc.subject | Notaría | es_ES |
dc.subject | Transformación digital | es_ES |
dc.subject.other | Comercio | es_ES |
dc.title | Gestión de documentos y seguridad en los datos confidenciales en la notaría primera del cantón Babahoyo en el periodo 2023. | es_ES |
dc.type | bachelorThesis | es_ES |