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Análisis de la calidad turística de los establecimientos de alojamiento en la ciudad de Babahoyo
| dc.contributor.advisor | Romero Jacome, Victor Abel | |
| dc.contributor.author | Garcia Garcia, Flor Maria | |
| dc.date.accessioned | 2020-04-30T18:38:10Z | |
| dc.date.available | 2020-04-30T18:38:10Z | |
| dc.date.issued | 2020-01 | |
| dc.identifier.uri | http://dspace.utb.edu.ec/handle/49000/7534 | |
| dc.description | In this case study, the tourist quality of the accommodation establishments in the city of Babahoyo will be analyzed in order to improve the quality of the service offered by the establishment and that they can provide a better service and customers can meet all their expectations. The personnel of the establishments must create new strategies of how to provide a good service to the visitors, that is, they must be trained and prepared people, to increase the influx of visitors to the establishment. As techniques used for the possible investigation, the interview and the survey were used, to find the most detailed data, of the analysis and verification of the information provided of the visitors who answered the specific questions about the tourist quality of the lodging establishments, which It allowed to know if the establishments provide a quality service and establish new alternatives that provide a better service to visitors. Accommodation establishments are essential for the tourism sector within the city. Not having a good quality, there will be no boost in tourism and economic development in the city of Canton Babahoyo. | es_ES |
| dc.description | In this case study, the tourist quality of the accommodation establishments in the city of Babahoyo will be analyzed in order to improve the quality of the service offered by the establishment and that they can provide a better service and customers can meet all their expectations. The personnel of the establishments must create new strategies of how to provide a good service to the visitors, that is, they must be trained and prepared people, to increase the influx of visitors to the establishment. As techniques used for the possible investigation, the interview and the survey were used, to find the most detailed data, of the analysis and verification of the information provided of the visitors who answered the specific questions about the tourist quality of the lodging establishments, which It allowed to know if the establishments provide a quality service and establish new alternatives that provide a better service to visitors. Accommodation establishments are essential for the tourism sector within the city. Not having a good quality, there will be no boost in tourism and economic development in the city of Canton Babahoyo. | es_ES |
| dc.description.abstract | En el presente estudio de caso se analizará la calidad turística de los establecimientos de alojamiento en la cuidad de Babahoyo con el objetivo de mejorar la calidad del servicio ofertado del establecimiento y que puedan brindar un mejor servicio y los clientes puedan satisfacer todas sus expectativas. El personal de los establecimientos deber crear nuevas estrategias de como brindar un buen servicio a los visitantes es decir deben ser personas capacitadas y preparadas, para incrementar la afluencia de visitantes hacia el establecimiento. Como técnicas empleadas para la posible investigación se utilizó la entrevista y la encuesta, encontrar los datos más detallados, del análisis y la comprobación de la información proporcionada de los visitantes que respondieron a las preguntas específicas sobre la calidad turística de los establecimientos de hospedaje lo que permitió conocer si los establecimientos brindan un servicio de calidad y establecer nuevas alternativas que brinden un mejor servicio a los visitantes. Los establecimientos de alojamientos son fundamentales para el sector turístico dentro de la urbe. Al no tener una buena calidad, no habrá un impulso en el desarrollo turístico y económico en la cuidad del Cantón Babahoyo. | es_ES |
| dc.format.extent | 26 p. | es_ES |
| dc.language.iso | es | es_ES |
| dc.publisher | Babahoyo: UTB, 2020 | es_ES |
| dc.rights | Atribución-NoComercial-SinDerivadas 3.0 Ecuador | * |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/ec/ | * |
| dc.subject | Calidad | es_ES |
| dc.subject | Servicios | es_ES |
| dc.subject | Alojamiento | es_ES |
| dc.subject | Clientes | es_ES |
| dc.title | Análisis de la calidad turística de los establecimientos de alojamiento en la ciudad de Babahoyo | es_ES |
| dc.type | bachelorThesis | es_ES |
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