Gestión administrativa y su aporte en el ejercicio profesional de las secretarias en la agencia Banco Pichincha Vinces
| dc.contributor.advisor | Enrriquez Cuadro, Corina | |
| dc.contributor.author | Cedeño Cedeño, Leonela Imalay | |
| dc.date.accessioned | 2020-05-07T16:14:46Z | |
| dc.date.available | 2020-05-07T16:14:46Z | |
| dc.date.issued | 2020-02 | |
| dc.identifier.uri | http://dspace.utb.edu.ec/handle/49000/7860 | |
| dc.description | The present case study has as its theme: Administrative management and its contribution in the professional practice of secretaries and was carried out at the Banco Pichincha = Vinces Agency, which is a company whose purpose is to infuse and reward by offering quality service, For the development of this case study was used the deductive method that allowed to obtain general information through a survey that was carried out which allowed to collect important and precise information. The objective is to know whether the secretaries have the capacity to function in the professional field and to determine how the administrative management contributes in their professional practice. The survey that was carried out resulted in the Banco Pichincha Agency- Vince’s secretaries do not have the knowledge of the administrative area so they do not have the capacity to develop or the skills to provide a good service for both the company and the users. Therefore there is a lack of conformity and the administrative processes are not exactly carried out so they do not have the knowledge to be able to execute them in the correct way since it has been confirmed that it is important for the secretaries to know from the administrative so that they can perform effectively. | es_ES |
| dc.description | The present case study has as its theme: Administrative management and its contribution in the professional practice of secretaries and was carried out at the Banco Pichincha = Vinces Agency, which is a company whose purpose is to infuse and reward by offering quality service, For the development of this case study was used the deductive method that allowed to obtain general information through a survey that was carried out which allowed to collect important and precise information. The objective is to know whether the secretaries have the capacity to function in the professional field and to determine how the administrative management contributes in their professional practice. The survey that was carried out resulted in the Banco Pichincha Agency- Vince’s secretaries do not have the knowledge of the administrative area so they do not have the capacity to develop or the skills to provide a good service for both the company and the users. Therefore there is a lack of conformity and the administrative processes are not exactly carried out so they do not have the knowledge to be able to execute them in the correct way since it has been confirmed that it is important for the secretaries to know from the administrative so that they can perform effectively. | es_ES |
| dc.description.abstract | El presente estudio de caso tiene como tema: Gestión administrativa y su aporte en el ejercicio profesional de las secretarias y se lo realizó en la Agencia Banco Pichincha – Vinces, la cual es una empresa que tiene como propósito infundir y retribuir ofreciendo servicio de calidad, para el desarrollo de este estudio de caso se utilizó el método deductivo que permitió obtener información general mediante una encuesta que se realizó la cual posibilito recopilar información importante y precisa. El objetivo es conocer si las secretarias tienen la capacidad para poder desenvolverse en el ámbito profesional y determinar como la gestión administrativa aporta en su ejercicio profesional. La encuesta que se realizó tuvo como resultado que en la agencia Banco Pichincha – Vinces las secretarias no tienen el conocimiento del área administrativa por lo cual no cuentan con la capacidad para poder desenvolverse ni las destrezas para brindar un buen servicio tanto como para la empresa como los usuarios. Por lo cual hay una inconformidad y los procesos administrativos no se llevan con exactitud por lo que no tienen el conocimiento para poder ejecutarlos de la manera correcta puesto que se ha confirmado que es importante que las secretarias conozcan del ámbito administrativo para que puedan desempeñarse con eficacia. | es_ES |
| dc.format.extent | 42 p. | es_ES |
| dc.language.iso | en | es_ES |
| dc.publisher | Babahoyo: UTB, 2020 | es_ES |
| dc.rights | Atribución-NoComercial-SinDerivadas 3.0 Ecuador | * |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/ec/ | * |
| dc.subject | Gestión administrativa | es_ES |
| dc.subject | Ejercicio profesional | es_ES |
| dc.subject | Habilidad | es_ES |
| dc.title | Gestión administrativa y su aporte en el ejercicio profesional de las secretarias en la agencia Banco Pichincha Vinces | es_ES |
| dc.type | bachelorThesis | es_ES |
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