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dc.contributor.advisorOnofre Zapata, Ronny
dc.contributor.authorContreras Cox, Ginger de la Cruz
dc.date.accessioned2020-10-01T14:42:01Z
dc.date.available2020-10-01T14:42:01Z
dc.date.issued2020
dc.identifier.urihttp://dspace.utb.edu.ec/handle/49000/8517
dc.descriptionThe present case study had the objective of analyzing the collection management and its impact on the liquidity of the cooperative of savings and credit ltda. The union branch in the years 2017 and 2018, the method was used, inductive and also It was necessary to apply the interview technique to the executives of the same, especially in the collection area of the entity in order to comply with the object of study and to be able to determine the existing shortcomings in said area. For this, an on-site investigation was carried out because the information obtained was provided by the Institution's financial department. It was necessary to apply financial ratios to measure the delinquency level where the unproductive portfolio and the total of the general portfolio were taken into consideration according to each year to establish the respective comparison and interpretation of the results obtained, as well as for the calculation of the liquidity, the value of the available funds and the total of short-term deposits were used according to each year under study, data that were taken from the Balance Sheet of the Cooperative and to establish a conclusion of the applied indicators, the limits established by the Superintendency of Popular and Solidarity Economy according to the segment to which the entity belongs. With the research process, the main objective of this study was reached and it was determined that there is a direct impact on the liquidity of the Cooperative and the Collection Management applied.es_ES
dc.descriptionThe present case study had the objective of analyzing the collection management and its impact on the liquidity of the cooperative of savings and credit ltda. The union branch in the years 2017 and 2018, the method was used, inductive and also It was necessary to apply the interview technique to the executives of the same, especially in the collection area of the entity in order to comply with the object of study and to be able to determine the existing shortcomings in said area. For this, an on-site investigation was carried out because the information obtained was provided by the Institution's financial department. It was necessary to apply financial ratios to measure the delinquency level where the unproductive portfolio and the total of the general portfolio were taken into consideration according to each year to establish the respective comparison and interpretation of the results obtained, as well as for the calculation of the liquidity, the value of the available funds and the total of short-term deposits were used according to each year under study, data that were taken from the Balance Sheet of the Cooperative and to establish a conclusion of the applied indicators, the limits established by the Superintendency of Popular and Solidarity Economy according to the segment to which the entity belongs. With the research process, the main objective of this study was reached and it was determined that there is a direct impact on the liquidity of the Cooperative and the Collection Management applied.es_ES
dc.description.abstractEl presente estudio de caso tuvo el objetivo de analizar la gestión de cobranzas y su incidencia en la liquidez de la Cooperativa de Ahorro y Crédito San Antonio Ltda., Sucursal La Unión en los años 2017 y 2018, se utilizó el método, inductivo y además se hizo necesario aplicar la técnica de entrevista a los ejecutivos de la misma especialmente en el área de cobranzas de la entidad con el fin de cumplir con el objeto de estudio y poder determinar las falencias existentes en dicha área. Para esto se desarrolló una investigación in situ debido que la información que se obtuvo fue facilitada por el departamento financiero de la Institución. Fue necesario aplicar ratios financieros para medir el nivel morosidad en donde se tomó en consideración la cartera improductiva y el total de la cartera general de acuerdo a cada año para establecer la respectiva comparación e interpretación de los resultados obtenidos, así mismo para el cálculo de la liquidez, se utilizó el valor de los fondos disponibles y el total de depósitos a corto plazo de acuerdo a cada año en estudio, datos que fueron tomados del Balance General de la Cooperativa y para establecer una conclusión de los indicares aplicados se tomó como referencia los límites establecidos por la Superintendencia de Economía Popular y Solidaria de acuerdo al segmento al cual pertenece la entidad. Con el proceso de la investigación se llegó al objetivo principal de este estudio y se determinó que si existe una incidencia directa en la liquidez de la Cooperativa la Gestión de Cobranzas aplicada.es_ES
dc.format.extent32 p.es_ES
dc.language.isoeses_ES
dc.publisherBABAHOYO: UTB, 2020es_ES
dc.rightsAtribución-NoComercial-SinDerivadas 3.0 Ecuador*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/ec/*
dc.subjectGestión de cobranzaes_ES
dc.subjectLiquidezes_ES
dc.subjectCooperativa de Ahorro y Créditoes_ES
dc.subjectIncidenciaes_ES
dc.titleGestión de cobranza y su incidencia en la liquidez de la Cooperativa San Antonio, sucursal La Uniónes_ES
dc.typebachelorThesises_ES


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