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dc.contributor.advisorFernández Bayas, Teófilo
dc.contributor.authorMerizalde Zambrano, Eva Indira
dc.date.accessioned2020-05-01T04:19:38Z
dc.date.available2020-05-01T04:19:38Z
dc.date.issued2020
dc.identifier.urihttp://dspace.utb.edu.ec/handle/49000/7570
dc.descriptionEcuador having had a growth in the economy during the last decade, the need for new income has led to the proliferation of new companies and ventures that have saturated the market at the national level, thus causing significant changes. The distributor that will be the object of our study is NATIONAL TIRES EXPERT being a branch of the renowned ERCO TIRES CONTINENTAL, it is dedicated to the commercialization of tire, alignment and other services in the automotive industry. The realization of this case study in the identification and analysis of the internal and external factors that affect the sales levels of this organization, counting on the necessary tool for the realization such as data collection and access to reliable sources of information to determine the factors, technology for its elaboration and human talent. In this case study, they will carry out the identification and analysis of the internal and external factors that affect the sales levels of this organization, having the necessary tool to carry it out, such as the collection of data and access to reliable sources of information, to be carried out through the survey to determine the factors, technology for its elaboration and human talent.es_ES
dc.descriptionEcuador having had a growth in the economy during the last decade, the need for new income has led to the proliferation of new companies and ventures that have saturated the market at the national level, thus causing significant changes. The distributor that will be the object of our study is NATIONAL TIRES EXPERT being a branch of the renowned ERCO TIRES CONTINENTAL, it is dedicated to the commercialization of tire, alignment and other services in the automotive industry. The realization of this case study in the identification and analysis of the internal and external factors that affect the sales levels of this organization, counting on the necessary tool for the realization such as data collection and access to reliable sources of information to determine the factors, technology for its elaboration and human talent. In this case study, they will carry out the identification and analysis of the internal and external factors that affect the sales levels of this organization, having the necessary tool to carry it out, such as the collection of data and access to reliable sources of information, to be carried out through the survey to determine the factors, technology for its elaboration and human talent.es_ES
dc.description.abstractEl Ecuador a teniendo un crecimiento en la economía durante la última década, la necesidad de nuevos ingresos a llevado a la proliferación de nuevas empresas y emprendimientos que han saturado el mercado a nivel nacional, causando de esta manera cambios significativos. La distribuidora que será objeto de nuestro estudio es NATIONAL TIRES EXPERT siendo sucursal de la reconocida ERCO TIRES CONTINENTAL, se dedica a la comercialización de neumático, alineamiento y demás servicios en la industria automotriz La realización de este caso de estudio en la identificación y análisis de los factores internos y externos que afectan los niveles de venta de esta organización, contando con la herramienta necesaria para la realización como la recolección de datos y acceso a las fuentes de información fidedignas para determinar los factores, tecnología para sus elaboración y talento humano. Realizaran en este caso de estudio la identificación y análisis de los factores internos y externos que afectan los niveles de venta de esta organización, contando con la herramienta necesaria para la realización como la recolección de datos y acceso a las fuentes de información fidedignas se realizara mediante la encuesta para determinar los factores, tecnología para sus elaboración y talento humano.es_ES
dc.format.extent21 p.es_ES
dc.language.isoeses_ES
dc.publisherBabahoyo, UTB - FAFI 2020es_ES
dc.rightsAtribución-NoComercial-SinDerivadas 3.0 Ecuador*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/ec/*
dc.subjectFidelizaciónes_ES
dc.subjectClientees_ES
dc.subjectFidelización de clienteses_ES
dc.subjectEstrategiases_ES
dc.titleFidelización del Cliente en la Empresa National Tires Expertes_ES
dc.typebachelorThesises_ES


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Atribución-NoComercial-SinDerivadas 3.0 Ecuador
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