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Nivel de Capacitación del Personal de la Importadora “JORUA”
dc.contributor.advisor | Escobar Mayorga, Diana | |
dc.contributor.author | Chaguay Villafuerte, Verónica Michelle | |
dc.date.accessioned | 2020-04-30T17:40:23Z | |
dc.date.available | 2020-04-30T17:40:23Z | |
dc.date.issued | 2020 | |
dc.identifier.uri | http://dspace.utb.edu.ec/handle/49000/7529 | |
dc.description | The importer Jorua cia ltda has 23 workers, in which the problem is the lack of training that exists in the organization, given that this would truthfully affect customer service when addressing each of them, to obtain this Problematic, the due investigation had to be applied descriptively, such as: personnel surveys and an interview with the president of the board of the importer Jorua, since it is the same one that supports the research subline of the career of commercial engineer | es_ES |
dc.description | The importer Jorua cia ltda has 23 workers, in which the problem is the lack of training that exists in the organization, given that this would truthfully affect customer service when addressing each of them, to obtain this Problematic, the due investigation had to be applied descriptively, such as: personnel surveys and an interview with the president of the board of the importer Jorua, since it is the same one that supports the research subline of the career of commercial engineer | es_ES |
dc.description.abstract | La importadora Jorua cia ltda cuenta con 23 trabajadores ,en la cual la problemática es la falta de capacitación que existe en la organización ,dado que esto afectaría de forma veraz la atención al usuario al momento de dirigirse a cada uno de ellos, para obtener esta problemática se tuvo que aplicar la debida investigación de forma descriptiva tales son: las encuestas al personal y una entrevista a la presidenta de la junta de la importadora Jorua ,ya que es la misma que respalda la sublinea de investigación de la carrera de Ing. comercial | es_ES |
dc.format.extent | 22 p. | es_ES |
dc.language.iso | es | es_ES |
dc.publisher | Babahoyo, UTB - FAFI 2020 | es_ES |
dc.rights | Atribución-NoComercial-SinDerivadas 3.0 Ecuador | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/ec/ | * |
dc.subject | Capacitación | es_ES |
dc.subject | organización | es_ES |
dc.subject | atención al usuario | es_ES |
dc.subject | motivación | es_ES |
dc.title | Nivel de Capacitación del Personal de la Importadora “JORUA” | es_ES |
dc.type | bachelorThesis | es_ES |