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Gestión de Talento Humano en el Híper Market "SU KASA" de la parroquia San Juan período, 2022
| dc.contributor.advisor | Encalada Tenorio, Georgina Janeth | |
| dc.contributor.author | Ilvay Caranqui, Alex Abraham | |
| dc.date.accessioned | 2023-11-12T15:16:01Z | |
| dc.date.available | 2023-11-12T15:16:01Z | |
| dc.date.issued | 2023 | |
| dc.identifier.uri | http://dspace.utb.edu.ec/handle/49000/15221 | |
| dc.description | Human talent management at the "Su Kasa" Hypermarket faces crucial challenges that require constant attention to ensure success and organizational efficiency. Firstly, an improvement is required in the selection and recruitment process, focusing on the precise identification of suitable profiles, more comprehensive assessments of skills and competencies, and structured interviews to assess the suitability of candidates. Additionally, it is essential to implement talent retention strategies, such as training and professional development programs, along with recognition and reward policies to motivate and retain employees. Second, internal communication needs significant improvements. Lack of effective communication can lead to misunderstandings and discontent. Establishing clear and two-way communication channels is essential to encourage feedback and strengthen employees' sense of belonging, identifying problems and opportunities for improvement more efficiently. Finally, performance management must be reviewed and improved, including periodic evaluations, clear and achievable goals, and constant feedback for employee development. Promoting a collaborative work environment and teamwork is also essential to improving the efficiency and quality of customer service. “Su Kasa” must focus on a more rigorous selection process, effective internal communication and improved performance management to meet its challenges in human talent management and achieve organizational success. These actions will help strengthen the company and keep employees committed and satisfied. | es_ES |
| dc.description | Human talent management at the "Su Kasa" Hypermarket faces crucial challenges that require constant attention to ensure success and organizational efficiency. Firstly, an improvement is required in the selection and recruitment process, focusing on the precise identification of suitable profiles, more comprehensive assessments of skills and competencies, and structured interviews to assess the suitability of candidates. Additionally, it is essential to implement talent retention strategies, such as training and professional development programs, along with recognition and reward policies to motivate and retain employees. Second, internal communication needs significant improvements. Lack of effective communication can lead to misunderstandings and discontent. Establishing clear and two-way communication channels is essential to encourage feedback and strengthen employees' sense of belonging, identifying problems and opportunities for improvement more efficiently. Finally, performance management must be reviewed and improved, including periodic evaluations, clear and achievable goals, and constant feedback for employee development. Promoting a collaborative work environment and teamwork is also essential to improving the efficiency and quality of customer service. “Su Kasa” must focus on a more rigorous selection process, effective internal communication and improved performance management to meet its challenges in human talent management and achieve organizational success. These actions will help strengthen the company and keep employees committed and satisfied. | es_ES |
| dc.description.abstract | La gestión del talento humano en el Hípermarket "Su Kasa" se enfrenta a desafíos cruciales que exigen una atención constante para asegurar el éxito y la eficiencia organizativa. En primer lugar, se requiere una mejora en el proceso de selección y reclutamiento, enfocándose en la identificación precisa de perfiles adecuados, evaluaciones más exhaustivas de habilidades y competencias, y entrevistas estructuradas para evaluar la idoneidad de los candidatos. Además, es esencial implementar estrategias de retención de talento, como programas de capacitación y desarrollo profesional, junto con políticas de reconocimiento y recompensas para motivar y retener a los empleados. En segundo lugar, la comunicación interna necesita mejoras significativas. La falta de una comunicación efectiva puede llevar a malentendidos y descontento. Establecer canales de comunicación claros y bidireccionales es fundamental para fomentar la retroalimentación y fortalecer el sentido de pertenencia de los empleados, identificando problemas y oportunidades de mejora de manera más eficiente. Finalmente, la gestión del desempeño debe ser revisada y mejorada, incluyendo evaluaciones periódicas, metas claras y alcanzables, y retroalimentación constante para el desarrollo de los empleados. Promover un ambiente de trabajo colaborativo y de trabajo en equipo también es esencial para mejorar la eficiencia y la calidad del servicio al cliente. "Su Kasa" debe centrarse en un proceso de selección más riguroso, una comunicación interna efectiva y una gestión del desempeño mejorada para enfrentar sus desafíos en la gestión del talento humano y lograr el éxito organizativo. Estas acciones contribuirán a fortalecer la empresa y a mantener empleados comprometidos y satisfechos | es_ES |
| dc.format.extent | 39 p. | es_ES |
| dc.language.iso | es | es_ES |
| dc.publisher | Babahoyo: UTB-FAFI. 2023 | es_ES |
| dc.rights | Atribución-NoComercial-SinDerivadas 3.0 Ecuador | * |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/ec/ | * |
| dc.subject | Desempeño | es_ES |
| dc.subject | Evaluación | es_ES |
| dc.subject | Gestión | es_ES |
| dc.subject | Procesos | es_ES |
| dc.subject | Selección | es_ES |
| dc.subject | Talento Humano | es_ES |
| dc.title | Gestión de Talento Humano en el Híper Market "SU KASA" de la parroquia San Juan período, 2022 | es_ES |
| dc.type | bachelorThesis | es_ES |
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