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dc.contributor.advisorHernandez Jara, Peggy Veronica
dc.contributor.authorManzaba Mindiola, Maybeli Jomely
dc.date.accessioned2022-06-30T17:07:55Z
dc.date.available2022-06-30T17:07:55Z
dc.date.issued2022
dc.identifier.urihttp://dspace.utb.edu.ec/handle/49000/12208
dc.descriptionThis case study is called the English Language and It’s Influence in the Professional Environment of the Executive Secretaries in the Torres y Torres Company. Where we can observe the abilities and shortcomings that the secretaries present in the language and how it entails it in the professional field and in their daily activities, in relation to the needs of the secretarial department of the Torres y Torres company, the environment where the present investigation is carried out; as a general objective, "Analyze the relationship of the English Language in the professional field of the Executive Secretaries in the Torres y Torres company." The explanatory and descriptive method was used because they are better to define and achieve the stated objectives that are planned to be obtained from the executive secretaries, in addition to knowing what percentage they have of knowledge of the English language in order to improve the professional field. The instrument we used to collect information was the interview: the same one that was carried out with the secretaries of the Torres y Torres company to evaluate job performance, the different activities, and the use of the English language through the exchange of sales and attention with the clients. The same was applied through a questionnaire of eight questions developed based on the two variables of the research topic. A secretarial staff of five people involved in the problem was also considered, evidencing the development in this document.es_ES
dc.descriptionThis case study is called the English Language and It’s Influence in the Professional Environment of the Executive Secretaries in the Torres y Torres Company. Where we can observe the abilities and shortcomings that the secretaries present in the language and how it entails it in the professional field and in their daily activities, in relation to the needs of the secretarial department of the Torres y Torres company, the environment where the present investigation is carried out; as a general objective, "Analyze the relationship of the English Language in the professional field of the Executive Secretaries in the Torres y Torres company." The explanatory and descriptive method was used because they are better to define and achieve the stated objectives that are planned to be obtained from the executive secretaries, in addition to knowing what percentage they have of knowledge of the English language in order to improve the professional field. The instrument we used to collect information was the interview: the same one that was carried out with the secretaries of the Torres y Torres company to evaluate job performance, the different activities, and the use of the English language through the exchange of sales and attention with the clients. The same was applied through a questionnaire of eight questions developed based on the two variables of the research topic. A secretarial staff of five people involved in the problem was also considered, evidencing the development in this document.es_ES
dc.description.abstractEl presente estudio de caso tiene por nombre el Idioma Ingles Y Su Influencia En El Ámbito Profesional De Las Secretarias Ejecutivas En La Empresa Torres Y Torres. Donde podemos observar las habilidades y falencias que presentan las secretarias en el idioma y como lo conlleva en el ámbito profesional y en sus actividades diarias, en relación necesidades del departamento secretarial de la empresa Torres y Torres, ambiente donde se realiza la presente investigación; como objetivo general, “Analizar la relación del Idioma Inglés en el ámbito profesional de las Secretarias Ejecutivas en la empresa Torres y Torres.”. Se utilizó el Método explicativo y descriptivo porque son mejor para definir y alcanzar los objetivos planteados que se planea obtener de las secretarias ejecutivas además de saber qué porcentaje tienen de conocimiento del idioma ingles para así mejorar el ámbito profesional. El instrumento que utilizamos para la recopilación de información fue la entrevista: misma que se les realizo a las secretarias de la empresa Torres y Torres para evaluar el desempeño laboral, las diferentes actividades y el uso del idioma ingles atreves del intercambio de ventas y atención con los clientes. La misma que fue aplicada por medio de un cuestionario de ocho preguntas desarrolladas en base a las dos variables del tema de investigación. También se consideró un personal secretarial, de cinco personas involucradas en la problemática, evidenciando el desarrollo en el presente documento.es_ES
dc.format.extent40 p.es_ES
dc.language.isoeses_ES
dc.publisherBABAHOYO: UTB, 2022es_ES
dc.rightsAtribución-NoComercial-SinDerivadas 3.0 Ecuador*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/ec/*
dc.subjectIdioma ingléses_ES
dc.subjectÁmbitoes_ES
dc.subjectProfesionales_ES
dc.subjectSecretariases_ES
dc.titleIdioma ingles y su influencia en el ámbito profesional de las secretarias ejecutivas en la Empresa Torres y Torres en el año 2022es_ES
dc.typebachelorThesises_ES


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Atribución-NoComercial-SinDerivadas 3.0 Ecuador
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