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Gestión Administrativa de la Lubricadora Zm del Cantón Jujan en el periodo 2021.
| dc.contributor.advisor | Ledesma Álvarez, Gerson Damacio | |
| dc.contributor.author | Posligua Martínez, Aquiles Nexar | |
| dc.date.accessioned | 2022-04-20T20:01:31Z | |
| dc.date.available | 2022-04-20T20:01:31Z | |
| dc.date.issued | 2022 | |
| dc.identifier.uri | http://dspace.utb.edu.ec/handle/49000/11219 | |
| dc.description | The present takes place in the Zinemia Lubricator located in the Alfredo Baquerizo Moreno - Jujan canton, which focuses on providing washing, greasing, spraying, oil changes, foam bath, vacuum, graphitized shower services, in addition to, the sale of lubricants and additives, the same one that will be part of this research that has the objective of analyzing the administrative management within the Zinemia Lubricator of the Jujan canton in the period 2021, with the help of the line is of this work is the Financial Management, Administrative, Tax, Audit and Control and the Business and Public and Private Institutions subline, given that it constitutes a business model in the private sector, on the other hand, the research methodology used was descriptive and inductive research, at the same time , techniques were used for the collection of information, the interview technique applied to the manager of the lubricator and the surveys carried out on the employees, where it was obtained As a result, the situation around managed management shows various anomalies that the company has such as: the lack of managing the lubricator, the absence of not having adequate inventory control and the lack of experience for the development of activities such as customer service. , by employees that has repercussions on the service provided to the company's customers. | es_ES |
| dc.description | The present takes place in the Zinemia Lubricator located in the Alfredo Baquerizo Moreno - Jujan canton, which focuses on providing washing, greasing, spraying, oil changes, foam bath, vacuum, graphitized shower services, in addition to, the sale of lubricants and additives, the same one that will be part of this research that has the objective of analyzing the administrative management within the Zinemia Lubricator of the Jujan canton in the period 2021, with the help of the line is of this work is the Financial Management, Administrative, Tax, Audit and Control and the Business and Public and Private Institutions subline, given that it constitutes a business model in the private sector, on the other hand, the research methodology used was descriptive and inductive research, at the same time , techniques were used for the collection of information, the interview technique applied to the manager of the lubricator and the surveys carried out on the employees, where it was obtained As a result, the situation around managed management shows various anomalies that the company has such as: the lack of managing the lubricator, the absence of not having adequate inventory control and the lack of experience for the development of activities such as customer service. , by employees that has repercussions on the service provided to the company's customers. | es_ES |
| dc.description.abstract | El presente se desarrolla en la Lubricadora Zinemia ubicada en el cantón Alfredo Baquerizo Moreno - Jujan, que se enfoca a brindar servicios lavado, engrasado, pulverizado, cambios de aceites, baño de espuma, aspirada, ducha grafitada, además de, a la venta de lubricantes y aditivos, la misma que se será parte de esta investigación que tiene el objetivo de analizar la gestión administrativa dentro de la Lubricadora Zinemia del cantón Jujan en el periodo 2021, con la ayuda de la línea es de este trabajo es la Gestión Financiera, Administrativa, Tributaria, Auditoría y Control y las sublínea Empresa e Instituciones Públicas y Privadas, en vista que, constituye un modelo de negocio en el sector privado, por otro lado, La metodología de investigación utilizada fue la investigación descriptiva e inductiva, a la vez, se utilizó técnicas para la recolección de información la técnica de entrevista aplicada al gerente de la lubricadora y la encuestas realizada a los empleados , donde se obtuvo como resultado que La situación entorno a la gestión administrada, muestra diversas anomalías que tiene la empresa tales como: la falta de administrar la lubricadora, ausencia de no tener un control adecuado de inventario y carencia de experiencia para el desarrollo de actividades como atención al cliente, por parte de los empleados que tiene repercusiones en el servicio que se brinda a los clientes de la empresa. | es_ES |
| dc.format.extent | 23 p. | es_ES |
| dc.language.iso | es | es_ES |
| dc.publisher | Babahoyo: UTB-FAFI. 2022 | es_ES |
| dc.rights | Atribución-NoComercial-SinDerivadas 3.0 Ecuador | * |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/ec/ | * |
| dc.subject | Gestión | es_ES |
| dc.subject | Administración | es_ES |
| dc.subject | Planificación | es_ES |
| dc.subject | Dirección | es_ES |
| dc.subject | Control | es_ES |
| dc.subject | Organización | es_ES |
| dc.title | Gestión Administrativa de la Lubricadora Zm del Cantón Jujan en el periodo 2021. | es_ES |
| dc.type | bachelorThesis | es_ES |
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