GESTIÓN FINANCIERA, ADMINISTRATIVA, TRIBUTARIA, AUDITORÍA Y CONTROL
| dc.contributor.advisor | Lic. Augusto Franklin Mendiburu Rojas, Ph.D. | |
| dc.contributor.advisor | Babahoyo | |
| dc.contributor.author | MORAN CHILUIZA GABRIELA NORALISA | |
| dc.date.accessioned | 2025-01-30T19:15:07Z | |
| dc.date.available | 2025-01-30T19:15:07Z | |
| dc.date.issued | 2024 | |
| dc.identifier.uri | http://dspace.utb.edu.ec/handle/49000/17739 | |
| dc.description | The objective was to determine how the scheduling of medical care impacts the health service in the peasant social security - Los Ríos. The descriptive explanatory type of research, the analytical, synthetic, inductive and deductive methods were used and the quantitative approach was used. The study population was all the affiliates of the peasant insurance of the IESS Los Ríos, who were 5840 during 2022 and a sample of 124 affiliates was determined. The results showed characteristics related to the scheduling of the appointment which is greatly affected by connectivity problems and means of transportation, the orientation to schedule an appointment often generates confusion in users and the timeliness of the scheduling that is often not achieved, since appointments are given for dates very far from the need for care. Points were identified regarding universal service that show little quality care in health services, in terms of evaluation, primary care is necessary as well as referrals and counter-referrals and in terms of resolution, it requires infrastructure and equipment and above all, trained health personnel. It is concluded that the relationship between the variables Medical Care Scheduling and Health Service is significantly positive, the correlation obtained was Rho = 0.893, which establishes a high relationship between the variables and that the timely scheduling of medical care in the insured of the peasant social security explains 79.74% of the pertinent health service that said insured receive. | es_ES |
| dc.description | The objective was to determine how the scheduling of medical care impacts the health service in the peasant social security - Los Ríos. The descriptive explanatory type of research, the analytical, synthetic, inductive and deductive methods were used and the quantitative approach was used. The study population was all the affiliates of the peasant insurance of the IESS Los Ríos, who were 5840 during 2022 and a sample of 124 affiliates was determined. The results showed characteristics related to the scheduling of the appointment which is greatly affected by connectivity problems and means of transportation, the orientation to schedule an appointment often generates confusion in users and the timeliness of the scheduling that is often not achieved, since appointments are given for dates very far from the need for care. Points were identified regarding universal service that show little quality care in health services, in terms of evaluation, primary care is necessary as well as referrals and counter-referrals and in terms of resolution, it requires infrastructure and equipment and above all, trained health personnel. It is concluded that the relationship between the variables Medical Care Scheduling and Health Service is significantly positive, the correlation obtained was Rho = 0.893, which establishes a high relationship between the variables and that the timely scheduling of medical care in the insured of the peasant social security explains 79.74% of the pertinent health service that said insured receive. | es_ES |
| dc.description.abstract | El objetivo fue determinar la forma en que el agendamiento de atención médica impacta en el servicio de salud en el seguro social campesino - Los Ríos. El tipo de investigación descriptivo explicativo, se utilizaron los métodos analítico, sintético, inductivo y deductivo y se usó el enfoque cuantitativo. La población de estudio fueron todos los afiliados al seguro campesino del IESS Los Ríos, que fueron 5840 durante el 2022 y se determinó una muestra de 124 afiliados. Los resultados mostraron características referidos a la programación del agendamiento la cual se ve muy afectada por problemas de conectividad y medios de desplazamiento, la orientación para agendar una cita muchas veces genera confusión en los usuarios y lo oportuno del agendamiento que muchas veces no se logra, pues se otorgan citas para fechas muy distantes a la necesidad de atención. Se identificaron puntos referidos al servicio universal que evidencia escasa atención de calidad en servicios de salud, en lo valorativo, la atención primaria es necesaria, así como las referencias y Contrareferencias y en lo resolutivo que requiere infraestructura y equipamiento y sobre todo personal de la salud preparado. Se concluye que la relación entre las variables Agendamiento de atención Médica y Servicio de salud es significativamente positiva, la correlación obtenida fue de Rho = 0,893 lo que establece una alta relación entre las variables y que el oportuno agendamiento de atención médica en los asegurados del seguro social campesino explica en un 79,74% el pertinente servicio de salud que reciben dichos asegurados. | es_ES |
| dc.format.extent | 52 p. | es_ES |
| dc.language.iso | es | es_ES |
| dc.publisher | Babahoyo | es_ES |
| dc.relation.ispartofseries | C-UTB-CEPOS-MAP-000020; | |
| dc.rights | Attribution-NonCommercial-NoDerivs 3.0 United States | * |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/us/ | * |
| dc.subject | Agendamiento | es_ES |
| dc.subject | servicios de salud | es_ES |
| dc.subject | IESS, asegurado. | es_ES |
| dc.title | GESTIÓN FINANCIERA, ADMINISTRATIVA, TRIBUTARIA, AUDITORÍA Y CONTROL | es_ES |
| dc.type | masterThesis | es_ES |
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