dc.contributor.advisor | Sandoya Mayorga, Liliana Andreina | |
dc.contributor.author | Romero Gaibor, Lady Lucelly | |
dc.date.accessioned | 2023-11-17T17:32:10Z | |
dc.date.available | 2023-11-17T17:32:10Z | |
dc.date.issued | 2023 | |
dc.identifier.uri | http://dspace.utb.edu.ec/handle/49000/15364 | |
dc.description | This study focuses on analyzing the overdue portfolio of urban properties in the Autonomous Decentralized Municipal Government of Ventanas Canton during the year 2022. The issue at hand revolves around the high accumulation of debts by taxpayers, negatively impacting municipal finances and the ability to carry out local projects and programs. The justification for this case study lies in the need to understand and address this financial challenge to ensure the effective functioning of municipal administration. The overall objective is to determine the current impact of the overdue portfolio of the Municipal GAD Government of Ventanas Canton during the year 2022 in order to identify the financial consequences and how they affect decision-making. To achieve this, a mixed-method methodology was employed, combining document review, interviews with key personnel, process observation, and financial data analysis. In conclusion, the importance of implementing proactive communication strategies, designing incentives for timely payments, and establishing personalized service units for taxpayers is highlighted. These recommendations aim not only to reduce the overdue portfolio but also to improve the relationship with citizens and optimize municipal resources. | es_ES |
dc.description | This study focuses on analyzing the overdue portfolio of urban properties in the Autonomous Decentralized Municipal Government of Ventanas Canton during the year 2022. The issue at hand revolves around the high accumulation of debts by taxpayers, negatively impacting municipal finances and the ability to carry out local projects and programs. The justification for this case study lies in the need to understand and address this financial challenge to ensure the effective functioning of municipal administration. The overall objective is to determine the current impact of the overdue portfolio of the Municipal GAD Government of Ventanas Canton during the year 2022 in order to identify the financial consequences and how they affect decision-making. To achieve this, a mixed-method methodology was employed, combining document review, interviews with key personnel, process observation, and financial data analysis. In conclusion, the importance of implementing proactive communication strategies, designing incentives for timely payments, and establishing personalized service units for taxpayers is highlighted. These recommendations aim not only to reduce the overdue portfolio but also to improve the relationship with citizens and optimize municipal resources. | es_ES |
dc.description.abstract | Este estudio se enfoca en analizar la cartera vencida de predios urbanos en el Gobierno Autónomo Descentralizado Municipal del cantón Ventanas durante el periodo 2022. La problemática de la presente se centra en la alta acumulación de deudas por parte de los contribuyentes, lo que impacta negativamente en las finanzas municipales y en la capacidad de llevar a cabo proyectos y programas locales. Este caso de estudio se justifica en la necesidad de comprender y abordar este desafío financiero para garantizar el funcionamiento efectivo de la administración municipal. El objetivo general consiste en determinar el impacto actual de la cartera vencida del Gobierno GAD Municipal del cantón Ventanas durante el periodo 2022, con el fin de identificar las consecuencias financieras y como afectan a la toma de decisiones. Para alcanzar esto, se empleó una metodología de enfoque mixto que combinó la revisión de documentos, entrevistas con personal clave, observación de procesos y análisis de datos financieros. En conclusión, se destaca la importancia de implementar estrategias proactivas de comunicación, diseñar incentivos para el pago oportuno y establecer unidades de atención personalizada para los contribuyentes. Estas recomendaciones buscan no solo reducir la cartera vencida, sino también mejorar la relación con los ciudadanos y optimizar los recursos municipales. | es_ES |
dc.format.extent | 53 p. | es_ES |
dc.language.iso | es | es_ES |
dc.publisher | Babahoyo: UTB-FAFI. 2023 | es_ES |
dc.rights | Atribución-NoComercial-SinDerivadas 3.0 Ecuador | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/ec/ | * |
dc.subject | Cartera | es_ES |
dc.subject | Vencida | es_ES |
dc.subject | GAD | es_ES |
dc.subject | Predios | es_ES |
dc.title | Cartera vencida en los predios urbanos del Gobierno Autónomo Descentralizado Municipal del Cantón Ventanas en el periodo 2022 | es_ES |
dc.type | bachelorThesis | es_ES |