Esquematización de una solución informática para la automatización de la empresa Compu House en el área técnica y atención al cliente.
| dc.contributor.advisor | Soto Valle, Carlos Julio | |
| dc.contributor.author | García Zarate, Luis Oswaldo | |
| dc.date.accessioned | 2023-11-06T01:20:01Z | |
| dc.date.available | 2023-11-06T01:20:01Z | |
| dc.date.issued | 2023 | |
| dc.identifier.uri | http://dspace.utb.edu.ec/handle/49000/14992 | |
| dc.description | Summary The objective of this case study is the OUTLINE OF A COMPUTER SOLUTION FOR THE AUTOMATION OF THE COMPANY COMPU HOUSE IN THE TECHNICAL AREA AND CUSTOMER SERVICE, which allows streamlining processes within the company, through an Open ERP tool. We aim to improve response times, engagement, collaboration and communication between staff and customers. The direct benefits for the company are to automate and streamline the process of registering customers and receiving equipment in the technical department, to provide better service to customers, in addition to making them feel confident that they are buying from a company that safeguards your data in a reliable and protected manner to maintain the integrity of the information and thus improve the marketing and profitability of this business in a substantial way. | es_ES |
| dc.description | Summary The objective of this case study is the OUTLINE OF A COMPUTER SOLUTION FOR THE AUTOMATION OF THE COMPANY COMPU HOUSE IN THE TECHNICAL AREA AND CUSTOMER SERVICE, which allows streamlining processes within the company, through an Open ERP tool. We aim to improve response times, engagement, collaboration and communication between staff and customers. The direct benefits for the company are to automate and streamline the process of registering customers and receiving equipment in the technical department, to provide better service to customers, in addition to making them feel confident that they are buying from a company that safeguards your data in a reliable and protected manner to maintain the integrity of the information and thus improve the marketing and profitability of this business in a substantial way. | es_ES |
| dc.description.abstract | Resumen El presente estudio de caso tiene como objetivo la ESQUEMATIZACIÓN DE UNA SOLUCIÓN INFORMÁTICA PARA LA AUTOMATIZACIÓN DE LA EMPRESA COMPU HOUSE EN EL ÁREA TÉCNICA Y ATENCIÓN AL CLIENTE, que permita agilizar los procesos dentro de la empresa, a través de una herramienta Open ERP se pretende mejorar los tiempos de respuesta, la participación, la colaboración y la comunicación entre el personal y los clientes. Los beneficios directos para la empresa son automatizar y agilizar el proceso de registro de registro de clientes y recepción de equipo en el departamento técnico, para brindar un mejor servicio a los clientes, además de que se sientan seguros de que están comprando en una empresa que resguarda sus datos de manera confiable y protegida para así mantener la integridad de la información y así mejorar la comercialización y la rentabilidad de este negocio de una forma sustancial. | es_ES |
| dc.format.extent | 32 p. | es_ES |
| dc.language.iso | es | es_ES |
| dc.publisher | Babahoyo: UTB-FAFI. 2023 | es_ES |
| dc.rights | Atribución-NoComercial-SinDerivadas 3.0 Ecuador | * |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/ec/ | * |
| dc.subject | Sistema EPR | es_ES |
| dc.subject | SQL | es_ES |
| dc.subject | Base datos | es_ES |
| dc.subject | Control de ingreso | es_ES |
| dc.subject | Área técnica | es_ES |
| dc.subject | Atención al cliente | es_ES |
| dc.title | Esquematización de una solución informática para la automatización de la empresa Compu House en el área técnica y atención al cliente. | es_ES |
| dc.type | bachelorThesis | es_ES |
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Except where otherwise noted, this item's license is described as Atribución-NoComercial-SinDerivadas 3.0 Ecuador