dc.contributor.advisor | Galarza Ramirez, Cruz Maribel | |
dc.contributor.author | Balcázar Fernández, Jorge Limber | |
dc.date.accessioned | 2022-06-29T17:39:47Z | |
dc.date.available | 2022-06-29T17:39:47Z | |
dc.date.issued | 2022 | |
dc.identifier.uri | http://dspace.utb.edu.ec/handle/49000/12186 | |
dc.description | This case study focuses on ICTs and their contribution to the work performance of the secretaries of the Technical University of Babahoyo, academic period 2022; these technological tools contribute satisfactorily to the daily work carried out by the executives of the administrative tasks of this institution. Of higher studies. In this investigation, inefficient communication and little teamwork that the secretaries have been developing were detected, as well as the improper use of ICTs in administrative activities, thus limiting proactive work. To counteract this problem, training is considered for the administrative body of secretaries of the Faculty of Social Legal Sciences and Education of the UTB, with topics such as: use of ICTs and human relations, with this contribution the quality of the service. | es_ES |
dc.description | This case study focuses on ICTs and their contribution to the work performance of the secretaries of the Technical University of Babahoyo, academic period 2022; these technological tools contribute satisfactorily to the daily work carried out by the executives of the administrative tasks of this institution. Of higher studies. In this investigation, inefficient communication and little teamwork that the secretaries have been developing were detected, as well as the improper use of ICTs in administrative activities, thus limiting proactive work. To counteract this problem, training is considered for the administrative body of secretaries of the Faculty of Social Legal Sciences and Education of the UTB, with topics such as: use of ICTs and human relations, with this contribution the quality of the service. | es_ES |
dc.description.abstract | El presente estudio de caso se centra en las TIC’s y su aporte en el desempeño laboral de las secretarias de la Universidad Técnica de Babahoyo, período académico 2021, estas herramientas tecnológicas contribuyen satisfactoriamente en el trabajo diario que realizan las ejecutivas del que hacer administrativo de esta institución de estudios superiores. En esta investigación se detectó una ineficiente comunicación y poco trabajo en equipo que vienen desarrollando las secretarias, así como también el indebido uso de las TIC´s en las actividades administrativas, limitando de esta manera el trabajo proactivo. Para contrarrestar esta problemática se considera una capacitación al cuerpo administrativo de secretarias de la Facultad de Ciencias Jurídicas Sociales y de la Educación de la UTB, con temas como: uso de las TIC´s y relaciones humanas, con este aporte se estará mejorando la calidad del servicio. | es_ES |
dc.format.extent | 44 p. | es_ES |
dc.language.iso | es | es_ES |
dc.publisher | BABAHOYO: UTB, 2022 | es_ES |
dc.rights | Atribución-NoComercial-SinDerivadas 3.0 Ecuador | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/ec/ | * |
dc.subject | TIC’s | es_ES |
dc.subject | Desempeño laboral de las secretarias | es_ES |
dc.subject | Comunicación | es_ES |
dc.subject | Capacitación | es_ES |
dc.title | TIC´S y su aporte en el desempeño laboral de las secretarias de la Universidad Técnica de Babahoyo, período académico 2021 | es_ES |
dc.type | bachelorThesis | es_ES |