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dc.contributor.advisorZúñiga Sánchez, Miguel Angel
dc.contributor.authorSanchez Marchan, Cesar Javier
dc.date.accessioned2020-10-26T21:34:05Z
dc.date.available2020-10-26T21:34:05Z
dc.date.issued2020
dc.identifier.urihttp://dspace.utb.edu.ec/handle/49000/9023
dc.descriptionComprehensive health care for the population must be assisted by user referral systems that are integrated, functional and mutually supportive. Scheduling at the institutional level is the system that contains, in an orderly fashion, a set of topics, tasks or activities to be carried out in a given period of time; At the District level, the activity of scheduling references is carried out physically, this means that the appointments are saved in notebooks, printed formats and other manual tools that do not go according to technological evolution, the objective of the case study is to implement scheduling of referral appointments from first level to second level health units through an on-line computer system. To this end, the following question was posed: What benefits for the Institutional objectives does the development of an online reference scheduling system provide? To know the result of the question, the direct observation technique was applied and an interview was applied to the officials responsible for the activity of scheduling referrals in the first-level Units, it is evident that the activity is being carried out manually, generates difficulties such as the delay in assigning appointments, the person in charge of this task has to leave his / her position as I work during the time that the manual scheduling lasts, in addition to economic expenses since their transfer is carried out daily to carry out the manual scheduling in the second level. Bearing this in mind, it is feasible to contribute to guaranteeing the quality, continuity and comprehensiveness of care in the health establishments of the 12D01 district, by implementing the online scheduling of the reference subsystem to the second level of care.es_ES
dc.descriptionComprehensive health care for the population must be assisted by user referral systems that are integrated, functional and mutually supportive. Scheduling at the institutional level is the system that contains, in an orderly fashion, a set of topics, tasks or activities to be carried out in a given period of time; At the District level, the activity of scheduling references is carried out physically, this means that the appointments are saved in notebooks, printed formats and other manual tools that do not go according to technological evolution, the objective of the case study is to implement scheduling of referral appointments from first level to second level health units through an on-line computer system. To this end, the following question was posed: What benefits for the Institutional objectives does the development of an online reference scheduling system provide? To know the result of the question, the direct observation technique was applied and an interview was applied to the officials responsible for the activity of scheduling referrals in the first-level Units, it is evident that the activity is being carried out manually, generates difficulties such as the delay in assigning appointments, the person in charge of this task has to leave his / her position as I work during the time that the manual scheduling lasts, in addition to economic expenses since their transfer is carried out daily to carry out the manual scheduling in the second level. Bearing this in mind, it is feasible to contribute to guaranteeing the quality, continuity and comprehensiveness of care in the health establishments of the 12D01 district, by implementing the online scheduling of the reference subsystem to the second level of care.es_ES
dc.description.abstractLa atención integral de la salud a la población debe estar asistida por sistemas de referencias de usuarios, integrados, funcionales y que se apoyen mutuamente. El agendamiento a nivel institucional es el sistema que contiene, ordenadamente un conjunto de temas, tareas o actividades para su realización en un periodo de tiempo determinado; a nivel Distrital la actividad de agendamiento de referencias se la realiza de manera física, esto quiere decir que las citas se guardan en cuadernos, formatos impresos y otras herramientas manuales que no van acorde a la evolución tecnológica, el objetivo del estudio de caso es implementar el agendamiento de citas de referencias de las unidades de salud de primer nivel a segundo nivel a través de un sistema informático on-line. Con este fin se plante la siguiente interrogante ¿Qué beneficios para los objetivos Institucionales proporciona el desarrollo de un sistema de agendamiento de referencia en línea?, para conocer el resultado a la interrogante se aplicó la técnica de observación directa y como instrumento una entrevista a los funcionarios responsables de la actividad de agendamiento de referencias en las Unidades de primer nivel, se evidencia que la actividad se está realizando de forma manual, genera dificultades como el retraso en la asignación de citas, el responsable de esta tarea tiene que abandonar su puesto de trabajo durante el tiempo que dure el agendamiento de forma manual, además de gastos económicos ya que su traslado lo realizan a diario para realizar el agendamiento manual en el segundo nivel. Teniendo esto en cuenta es factible contribuir a garantizar la calidad, continuidad e integralidad de la atención en los establecimientos de salud del distrito 12D01, mediante la implementación del agendamiento en línea del subsistema de referencia al segundo nivel de atención.es_ES
dc.format.extent24 p.es_ES
dc.language.isoeses_ES
dc.publisherBABAHOYO: UTB, 2020es_ES
dc.rightsAtribución-NoComercial-SinDerivadas 3.0 Ecuador*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/ec/*
dc.subjectAgendamientoes_ES
dc.subjectSistema Informáticoes_ES
dc.subjectBase de datoses_ES
dc.subjectUsuarioses_ES
dc.titleEstudio de factibilidad para el desarrollo de un sistema informático de agendamiento de citas de referencias on-line de las unidades de salud que pertenecen a la planificación territorial del Distrito 12D01 Saludes_ES
dc.typebachelorThesises_ES


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Atribución-NoComercial-SinDerivadas 3.0 Ecuador
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