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Gestión administrativa del dispensario de salud del cantón Alfredo Baquerizo Moreno (Jujan) recinto el Tránsito
| dc.contributor.advisor | Remache Silva, Johanna | |
| dc.contributor.author | Sánchez Sánchez, Carmen Adriana | |
| dc.date.accessioned | 2021-11-19T21:16:16Z | |
| dc.date.available | 2021-11-19T21:16:16Z | |
| dc.date.issued | 2021 | |
| dc.identifier.uri | http://dspace.utb.edu.ec/handle/49000/10626 | |
| dc.description | Administrative management allows the optimization of business resources; therefore, it encompasses the development of a series of organizational activities aimed at achieving business objectives. For management to be optimal, it is necessary to prioritize a management model characterized by the phases of planning, organization, direction and control. For this reason, the objective of this case study is to analyze the administrative management of the Health Clinic located in the El Tránsito precinct, because administration influences the process of user care. The research methodology has a descriptive scope and is conformed by the empirical method, where the interview was applied as a research technique, which is directed to the person in charge of the organizational management of the health clinic under study. The results obtained in the research are: inadequate appointment scheduling process, weak organization of internal activities, poor control of the inventory of medicines, ineffective comprehensive communication and absence of medical supplies necessary to ensure a timely medical care process, untimeliness and absenteeism. Therefore, it is concluded that the administrative management is inefficient, since there is no evidence of a standardized administrative process that prioritizes effective compliance with the phases of planning, organization, direction and control. | es_ES |
| dc.description | Administrative management allows the optimization of business resources; therefore, it encompasses the development of a series of organizational activities aimed at achieving business objectives. For management to be optimal, it is necessary to prioritize a management model characterized by the phases of planning, organization, direction and control. For this reason, the objective of this case study is to analyze the administrative management of the Health Clinic located in the El Tránsito precinct, because administration influences the process of user care. The research methodology has a descriptive scope and is conformed by the empirical method, where the interview was applied as a research technique, which is directed to the person in charge of the organizational management of the health clinic under study. The results obtained in the research are: inadequate appointment scheduling process, weak organization of internal activities, poor control of the inventory of medicines, ineffective comprehensive communication and absence of medical supplies necessary to ensure a timely medical care process, untimeliness and absenteeism. Therefore, it is concluded that the administrative management is inefficient, since there is no evidence of a standardized administrative process that prioritizes effective compliance with the phases of planning, organization, direction and control. | es_ES |
| dc.description.abstract | La gestión administrativa permite la optimización de los recursos empresariales; por lo tanto, engloba el desarrollo de una serie de actividades organizacionales orientadas al cumplimiento de los objetivos empresariales. Para que la administración sea óptima, es preciso que se priorice un modelo de gestión caracterizado por las fases de planeación, organización, dirección y control. Por tal razón, el presente caso de estudio tiene como objetivo analizar la gestión administrativa del Dispensario de Salud ubicado en el recinto El Tránsito, porque la administración influye en el proceso de atención al usuario. La metodología investigativa tiene un alcance descriptivo y está conformada por el método empírico, donde se aplicó como técnica de investigación la entrevista, la cual está dirigida a la persona encargada de la gestión organizacional de dispensario de salud objeto de estudio. Los resultados obtenidos en la investigación son: inadecuado proceso de agendamiento de citas, endeble organización de las actividades internas; escaso control del inventario de medicinas, comunicación integral poco efectiva y ausencia de implementos médicos necesarios para asegurar un proceso de atención médica oportuno, impuntualidad y absentismo laboral. Por lo tanto, se concluye que la gestión administrativa es ineficiente, puesto que no se evidencia un proceso administrativo estandarizado, donde se priorice el cumplimiento efectivo de las fases de planeación, organización, dirección y control. | es_ES |
| dc.format.extent | 32 p. | es_ES |
| dc.language.iso | es | es_ES |
| dc.publisher | BABAHOYO: UTB, 2021 | es_ES |
| dc.rights | Atribución-NoComercial-SinDerivadas 3.0 Ecuador | * |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/ec/ | * |
| dc.subject | Administración | es_ES |
| dc.subject | Planeación | es_ES |
| dc.subject | Organización | es_ES |
| dc.subject | Dirección | es_ES |
| dc.title | Gestión administrativa del dispensario de salud del cantón Alfredo Baquerizo Moreno (Jujan) recinto el Tránsito | es_ES |
| dc.type | bachelorThesis | es_ES |
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